/tasting room/B&B know that your winery did the recommending). The theme is one of personalized service ... back I ran across a new online phone service called GrandCentral . What GrandCentral does (among many...

Essential? A blogger’s necessity? Total nuisance? Tacky? Read on. (To any Chronicle readers who may be reading here for the first time … welcome!)

Laura Cunningham, Thomas Keller’s life partner and the service half of the Keller Empire equation, is leaving the French Laundry and Keller’s other venues. [S.F. Chronicle] Everyone is getting into Alcoa’s glass closures, which I’m already on record as thinking are awesome. [Decanter] Dan Aykroyd gets into the wine biz. [Toronto Star...

Winesmith shares his Twisted with us at the White House. (Yes, that White House.) I can only imagine what the Secret Service thought.... Thanks Alan...

Forum: Social Hall Posted By: Frank T o t a Post Time: 02-14-2008 at 10:10 PM

Forum: Wine Talk Posted By: Eugene Lipkin Post Time: 01-23-2007 at 02:12 AM

Forum: Wine Talk Posted By: Mark Squires Post Time: 10-15-2007 at 03:49 PM

Readers will experience a slight interruption to their services over the next few days due to events beyond our controlDuncan John Grant McIntosh , d.o.b. 1st July, 2008 Normal services will resume shortly.

... in about six or seven weeks, which means that I might be back to normal service by January. Oh well...

You shouldn’t expect rude service at any establishment where you plan to spend money, though you ... the Christmas rush.  One place Megan and I never imagined we would receive actual rude customer service was in a winery tasting room.  While you may encounter less than ideal service at a winery ... treated poorly.  Customer service is an amazing thing – in one foul swoop it can turn a winery you...