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Custom Customer Service Bookmark this Blog/Forum Post
... in the wine industry and any way to make a guest remember their visit to your winery in a positive way ... /tasting room/B&B know that your winery did the recommending). The theme is one of personalized service ... hear “Hi Josh. Thanks for calling Capozzi Winery. I’m really sorry we weren’t able to get to the phone...

Job cuts likely in SA wine industry Bookmark this Blog/Forum Post
With the takeover of South Africa's largest wine export brand by volume, Kumala, by the world's biggest wine company, Constellation Brands, job losses in the SA wine industry on the bottling front are looking very likely.

Stuck Fermentations Bookmark this Blog/Forum Post
I've fooled you - this isn't about recalcitrant yeast in a non-zero brix environment. Instead I wanted to comment on a post by Mike over at Winery Web Site Report titled Is Wine Stuck? Mike quotes another post on Seth...

Building Meaningful Winery Web Sites Bookmark this Blog/Forum Post
"if") Seth's post has more detail, and I encourage you to read it for yourself.  A great winery Web site will stand out, because most winery Web sites are pretty much the same.  But you've got...
Posted on: The Winery Web Site Report 67 weeks ago

Usability Lessons for Winery Web Sites Bookmark this Blog/Forum Post
The same story is true of too many winery Web sites.  Many appear to have taken their model from a print ... not have a place on winery Web sites.   Still, photographs are memory-intensive, and take far longer ... for winery Web sites, or anecdotes of particularly good (or bad) emphasis on user-focused design ... I come at Web site design a little differently than most winery principals.  My background...
Posted under: Wine Marketing
Posted on: Tablas Creek Vineyard Blog 39 weeks ago

Do Winery Web Sites Have Terroir? Bookmark this Blog/Forum Post
Tim Elliott of Winecast has been nice enough to invite me on Unfiltered (his new podcast with co-host Jeff Lefevere), presumably to talk about winery Web sites. As a thought starter, he posed this question:  What winery Web site best illustrates a sense of place? Terroir for Web sites ... .  Add your URLs to sites with a sense of place in the comments!  And thanks for your support...
Posted on: The Winery Web Site Report 85 weeks ago

Effective Winery Web Sites: January, 2009 Issue Bookmark this Blog/Forum Post
It's been quite a while since I've sent out an edition of my e-newsletter, Effective Winery Web Sites , and I wanted to start the year by reminding people it still exists (and let them unsubscribe if they're no longer interested). If you didn't receive a copy in your inbox, you can read the January, 2009 issue online. Let me know what you think by leaving a comment.  Thanks...
Posted under: Newsletter
Posted on: The Winery Web Site Report 4 days 14 hours ago

Lenn Rants About Winery Web Sites Bookmark this Blog/Forum Post
... with winery Web sites was "freshness" - they simply aren't kept up to date. There are two keys to success ... Web sites? " I know. I know. Many wineries and websites are short staffed and they just don't have ... .  But a winery Web site is just part of a well-conceived overall marketing plan.  Done correctly, a Web site works for your winery hard 24/7.  Done wrong , it does nothing, or worse (as Lenn pointedly...
Posted on: The Winery Web Site Report 94 weeks ago

How Good Winery Web Sites Work Bookmark this Blog/Forum Post
From the Harvest Fair / Wine 2006 special edition of Northbay biz magazine: How Good Winery Web Sites Work The article, by Kathleen Dreessen, prominently features our print publication (The Winery Web Site Report ) and its findings. I liked this quote from Dirk Hampson of Nickel & Nickel: Hampson also feels wineries could do more online marketing. “I think wineries...
Posted on: The Winery Web Site Report 113 weeks ago

Wine Blogging Wednesday #26 Announced: Where's Wino Beau? Bookmark this Blog/Forum Post
This one’s ah fun one! Beau over at Basic Juice has to come up with a great, and innovative, theme for the next edition of, the now infamous, WBW wine blogging web event. Rather than being restricted to drink a bottle made with this grapes from that region and costsso many dollars, he's turned this WBW thing into an interactive web escapade, he's given us a list of regions to choose from...
Posted on: Avenue Vine 117 weeks ago

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